Refund policy

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@americanapb.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Americana Pickleball

Attn: Returns

RMA #

1217 Swallowtail Dr

Roseville, CA 95747

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned:

Apparel and accessories

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot

be returned

• Returns must be in new, unused condition and in original packaging. If company deems paddle has been used, you may receive partial store credit or item may be sent back to you at customer's expense.

Questions: email contact@americanapb.com